{"id":4401,"date":"2019-07-23T14:35:24","date_gmt":"2019-07-23T12:35:24","guid":{"rendered":"http:\/\/www.pccube.com\/?page_id=4401"},"modified":"2020-11-27T09:34:58","modified_gmt":"2020-11-27T08:34:58","slug":"vocal-virtual-assistant","status":"publish","type":"page","link":"https:\/\/www.pccube.com\/en\/vocal-virtual-assistant\/","title":{"rendered":"Vocal Virtual Assistant"},"content":{"rendered":"<p>[vc_row][vc_column][rev_slider_vc alias=&#8221;vva-en&#8221; enable_paspartu=&#8221;no&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564143280096{padding-top: 10% !important;padding-right: 20% !important;padding-bottom: 10% !important;padding-left: 20% !important;background-color: #ffffff !important;}&#8221;][vc_column_text]VVAssistant is a voice assistant that can be integrated in any kind of digital content; it talks to the\u00a0user and helps him during navigation.<\/p>\n<p><strong>WHY VVA?<\/strong><br \/>\nMarket trends show us how users are getting used to interacting with their electronic devices through voice commands. From Siri to Google Assistant, from Whatsapp to Messenger, the use of audio is gradually having the best affect on the parts of writing.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>HOW DOES IT WORK?<\/strong><br \/>\nThe user can interact with the voice assistant on any mobile platform (iOS and Android) though the\u00a0application: to navigate around the website or a digital content, he will only need to question the\u00a0VVAssistant to obtain the answer he\u2019s looking for and solve any kind of issue.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>INDIPENDENT AND POWERFUL<\/strong><br \/>\nThe digital content (website or any other application) can be mapped inserting the areas of knowledge (Corpus) and the dictionaries (Thesaurus) which, based on their definition, will determine the quality of interaction of the voice assistant.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>THE BENEFITS<\/strong><br \/>\nVVAssistant is a tool that <b>improves access<\/b> to services and content provided on your company&#8217;s portals, without replacing the existing portal. This makes it <b>non-invasive; reduces the time<\/b> spent browsing and accessing your information, thanks to voice interaction and a Natural Language Processing system. It decongests and <b>reduces the costs<\/b> of the call center, moreover it is an <b>inclusive<\/b> system, progressively more and more autonomous thanks to the analysis of small data.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564143277055{padding-top: 10% !important;padding-right: 20% !important;padding-bottom: 10% !important;padding-left: 20% !important;background-color: #eeeeee !important;}&#8221;][vc_column_text]<strong style=\"color: #ff0043;\">FUNCTIONALITIES<\/strong>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]<strong>MOBILE APP<\/strong>[\/vc_column_text][vc_column_text]<\/p>\n<ul style=\"color: black;\">\n<li>Possibility\u00a0of using voice, text, pictures and photos to question the system<\/li>\n<li>Multilingual interaction<\/li>\n<li>Multi-channel communication: VoIP call, voice call, messaging, chat<\/li>\n<li>Chronology of the customer\u2019s interaction<\/li>\n<li>Possibility of opening a ticket for remote assistance<\/li>\n<li>Customer profiling<\/li>\n<li>Modular access: IP identification, MAC address, information given by the user<\/li>\n<li>Smartphone integration: voice calls, agenda, calendar, GPS, etc.<\/li>\n<li>Personalization: vocal or textual activation, font size, chronology<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<strong>\u00a0 WEB APP<\/strong>[\/vc_column_text][vc_column_text]<\/p>\n<ul style=\"color: black;\">\n<li>Managing\u00a0templates (domaines of interaction with the user)<\/li>\n<li>Managing and setting up users and profiles<\/li>\n<li>Managing tickets to support the customer when the system doesn\u2019t answer<\/li>\n<li>Client association with the templates of every domaine<\/li>\n<li>Managing corpus (dictionaries and interactive connections of every domaine)<\/li>\n<li>Consulting interactions associated with users and\/or domaines<\/li>\n<li>Researching and managing interactions<\/li>\n<li>Reports of interactions and tickets \/Data Analytics, Business Intelligence)<\/li>\n<li>Managing tickets on a call center mode<\/li>\n<li>Possibility for the operator to send multimedia answers: texts, photos, images and\u00a0documents<\/li>\n<li>Possibility of contacting the user through VoIP calls, voice, messaging, chat<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1606465717614{background-color: #ff0043 !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564143865258{padding-right: 20% !important;padding-left: 20% !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1566824259116{padding-top: 10% !important;}&#8221;]<strong style=\"color: white;\">SUPPORT<\/strong>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"color: white;\">The VVAssistant integrates the work of the call center: most of a user&#8217;s problems can be solved directly by the VVA. If the interaction of an operator is required, the voice assistant informs him in advance of the best possible solution in resolving the issue at hand and gives support in searching for it. At the end of the search, the call center operator can send a push notification on the user&#8217;s app indicating the desired response.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564143846650{padding-right: 20% !important;padding-left: 20% !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1565279325435{padding-top: 10% !important;}&#8221;]<strong style=\"color: white;\">ADVANTAGES<\/strong>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"color: white;\">VVAssistant allows a considerable saving of time both in assistance and training activities and, consequently, optimizes both investments and expenses.<br \/>\nThe Vocal Virtual Assistant improves the user experience and customer care, retains your customers by facilitating support and navigation.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564143595291{padding-right: 20% !important;padding-left: 20% !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1565279349566{padding-top: 5% !important;}&#8221;]<strong style=\"color: white;\">EDUCATION<\/strong>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"color: white;\">The voice assistant supports training: the trainees have the opportunity to use it to learn complex procedures, test their own personal way of problem solving, and navigate within training manuals.<br \/>\nVVAssistant integrates, organizes and speeds up the quality of learning, controlling the organization of processes, defining and monitoring KPIs.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][\/vc_column_inner][\/vc_row_inner][vc_column_text css=&#8221;.vc_custom_1565279369142{padding-top: 5% !important;padding-right: 10% !important;padding-bottom: 5% !important;padding-left: 10% !important;}&#8221;]<\/p>\n<h2 style=\"text-align: right; color: white;\"><strong>SAVE TIME, SAVE MONEY<\/strong><\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1606465739441{background-color: #ff0043 !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-xs&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564143865258{padding-right: 20% !important;padding-left: 20% !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1565279380180{padding-top: 10% !important;}&#8221;]<strong style=\"color: white;\">SUPPORT<\/strong>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"color: white;\">The VVAssistant integrates the work of the call center: most of a user&#8217;s problems can be solved directly by the VVA. If the interaction of an operator is required, the voice assistant informs him in advance of the best possible solution in resolving the issue at hand and gives support in searching for it. At the end of the search, the call center operator can send a push notification on the user&#8217;s app indicating the desired response.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564143846650{padding-right: 20% !important;padding-left: 20% !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1565279402850{padding-top: 10% !important;}&#8221;]<strong style=\"color: white;\">ADVANTAGES<\/strong>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"color: white;\">VVAssistant allows a considerable saving of time both in assistance and training activities and, consequently, optimizes both investments and expenses.<br \/>\nThe Vocal Virtual Assistant improves the user experience and customer care, retains your customers by facilitating support and navigation.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564143595291{padding-right: 20% !important;padding-left: 20% !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1565279424302{padding-top: 5% !important;}&#8221;]<strong style=\"color: white;\">EDUCATION<\/strong>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"color: white;\">The voice assistant supports training: the trainees have the opportunity to use it to learn complex procedures, test their own personal way of problem solving, and navigate within training manuals.<br \/>\nVVAssistant integrates, organizes and speeds up the quality of learning, controlling the organization of processes, defining and monitoring KPIs.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][\/vc_column_inner][\/vc_row_inner][vc_column_text css=&#8221;.vc_custom_1564144009462{padding-top: 5% !important;padding-right: 10% !important;padding-bottom: 5% !important;padding-left: 10% !important;}&#8221;]<\/p>\n<h2 style=\"text-align: right; color: white;\"><strong>SAVE TIME, SAVE MONEY<\/strong><\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1564144412530{padding-bottom: 5% !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1606465769665{padding-top: 2% !important;padding-left: 8% !important;}&#8221;]<\/p>\n<h2><strong>PCCUBE &#038;<\/strong><br \/>\n<strong style=\"color: #ff0043;\">VVA<\/strong><\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;3&#8243; el_width=&#8221;80&#8243; accent_color=&#8221;#ff0043&#8243; css=&#8221;.vc_custom_1606465785849{padding-top: 1% !important;padding-right: 15% !important;padding-bottom: 1% !important;padding-left: 8% !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1606465823674{padding-right: 15% !important;padding-bottom: 2% !important;padding-left: 8% !important;}&#8221;]Depending on your needs, VVAssistant is available with a monthly fee, annual fee or on the basis of consumption; it can be run independently or with the support of our technicians.<\/p>\n<p><strong>To receive more information on the VVAssistant, write to products@pccube.com or info@vassistant.it and you will be contacted by us<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; disable_background_image=&#8221;&#8221; content_text_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1579000713170{padding-top: 7% !important;padding-bottom: 7% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; simple_background_image=&#8221;6442&#8243; el_class=&#8221;background-center&#8221;][vc_column][vc_single_image image=&#8221;6440&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1578993590522{padding-bottom: 2% !important;}&#8221;]<a itemprop=\"url\" href=\"http:\/\/www.vassistant.it\/en\/home-en\/\" target=\"_blank\"\n    style=\"color: #000000;background-color: #ffffff\"\tclass=\"qodef-btn qodef-btn-medium qodef-btn-animated_solid qodef-btn-custom-hover-bg qodef-btn-custom-hover-color\"    data-hover-color=\"#ffffff\" data-hover-bg-color=\"#000000\"     >\n\n    <span class=\"qodef-btn-text\">Visit website<\/span>\n\n    \n     \n        <span class=\"qodef-btn-overlay\" ><\/span>\n    \n    <\/a>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1579001139538{padding-top: 0px !important;}&#8221;][vc_column offset=&#8221;vc_hidden-md vc_hidden-sm&#8221; css=&#8221;.vc_custom_1579001182029{padding-top: 0px !important;}&#8221;][vc_basic_grid post_type=&#8221;post&#8221; max_items=&#8221;6&#8243; gap=&#8221;0&#8243; item=&#8221;4536&#8243; grid_id=&#8221;vc_gid:1606466088987-99f075d5-7c2b-7&#8243; taxonomies=&#8221;41&#8243;][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_hidden-lg vc_hidden-xs&#8221;][vc_basic_grid post_type=&#8221;post&#8221; max_items=&#8221;6&#8243; element_width=&#8221;6&#8243; gap=&#8221;0&#8243; item=&#8221;4536&#8243; grid_id=&#8221;vc_gid:1606466088988-312dd9d5-7177-3&#8243; taxonomies=&#8221;41&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][rev_slider_vc alias=&#8221;vva-en&#8221; enable_paspartu=&#8221;no&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1564143280096{padding-top: 10% !important;padding-right: 20% !important;padding-bottom: 10% !important;padding-left: 20% !important;background-color: #ffffff !important;}&#8221;][vc_column_text]VVAssistant is a voice assistant that can be integrated in any kind of digital content; it talks to the\u00a0user and helps him during navigation. WHY VVA? [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-4401","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"en","enabled_languages":["it","en"],"languages":{"it":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vocal Virtual Assistant - Pc Cube<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pccube.com\/vocal-virtual-assistant\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vocal Virtual Assistant - Pc Cube\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pccube.com\/vocal-virtual-assistant\/\" \/>\n<meta property=\"og:site_name\" content=\"Pc Cube\" \/>\n<meta property=\"article:modified_time\" content=\"2020-11-27T08:34:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pccube.com\/vocal-virtual-assistant\/\",\"url\":\"https:\/\/www.pccube.com\/vocal-virtual-assistant\/\",\"name\":\"Vocal Virtual Assistant - Pc Cube\",\"isPartOf\":{\"@id\":\"https:\/\/www.pccube.com\/en\/#website\"},\"datePublished\":\"2019-07-23T12:35:24+00:00\",\"dateModified\":\"2020-11-27T08:34:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pccube.com\/vocal-virtual-assistant\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pccube.com\/vocal-virtual-assistant\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pccube.com\/vocal-virtual-assistant\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.pccube.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Vocal Virtual Assistant\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pccube.com\/en\/#website\",\"url\":\"https:\/\/www.pccube.com\/en\/\",\"name\":\"Pc Cube\",\"description\":\"Working for your best\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pccube.com\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Vocal Virtual Assistant - Pc Cube","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pccube.com\/vocal-virtual-assistant\/","og_locale":"en_US","og_type":"article","og_title":"Vocal Virtual Assistant - Pc Cube","og_url":"https:\/\/www.pccube.com\/vocal-virtual-assistant\/","og_site_name":"Pc Cube","article_modified_time":"2020-11-27T08:34:58+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"15 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.pccube.com\/vocal-virtual-assistant\/","url":"https:\/\/www.pccube.com\/vocal-virtual-assistant\/","name":"Vocal Virtual Assistant - Pc Cube","isPartOf":{"@id":"https:\/\/www.pccube.com\/en\/#website"},"datePublished":"2019-07-23T12:35:24+00:00","dateModified":"2020-11-27T08:34:58+00:00","breadcrumb":{"@id":"https:\/\/www.pccube.com\/vocal-virtual-assistant\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pccube.com\/vocal-virtual-assistant\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.pccube.com\/vocal-virtual-assistant\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pccube.com\/"},{"@type":"ListItem","position":2,"name":"Vocal Virtual Assistant"}]},{"@type":"WebSite","@id":"https:\/\/www.pccube.com\/en\/#website","url":"https:\/\/www.pccube.com\/en\/","name":"Pc Cube","description":"Working for your best","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pccube.com\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.pccube.com\/en\/wp-json\/wp\/v2\/pages\/4401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pccube.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pccube.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pccube.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pccube.com\/en\/wp-json\/wp\/v2\/comments?post=4401"}],"version-history":[{"count":68,"href":"https:\/\/www.pccube.com\/en\/wp-json\/wp\/v2\/pages\/4401\/revisions"}],"predecessor-version":[{"id":4552,"href":"https:\/\/www.pccube.com\/en\/wp-json\/wp\/v2\/pages\/4401\/revisions\/4552"}],"wp:attachment":[{"href":"https:\/\/www.pccube.com\/en\/wp-json\/wp\/v2\/media?parent=4401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}